Contact information
CONTACT US
We're here to help! If you have any questions about your order, products, returns, or any other inquiries, our support team is happy to assist you.
Customer Support
📧 Email: support@chicelan.com
📱 WhatsApp: +91 88821 30155
Business Hours
Monday – Saturday
10:00 AM – 6:00 PM (IST)
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
Order Support
For faster assistance, please include the following details in your email or WhatsApp message:
• Order Number
• Full Name
• Registered Email Address
• Contact Number
• Brief description of your query
For Return & Replacement Requests
Please include:
• Order Number
• Clear, uninterrupted unboxing video (required for damaged, defective, missing, or incorrect items)
• Product photos
• Description of the issue
Business Address
Chic Elan
Delhi, India
Thank you for shopping with Chic Elan. We appreciate your trust and look forward to serving you!