Contact information

CONTACT US

We're here to help! If you have any questions about your order, products, returns, or any other inquiries, our support team is happy to assist you.

Customer Support

📧 Email: support@chicelan.com

📱 WhatsApp: +91 88821 30155

Business Hours

Monday – Saturday
10:00 AM – 6:00 PM (IST)

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

Order Support

For faster assistance, please include the following details in your email or WhatsApp message:

• Order Number
• Full Name
• Registered Email Address
• Contact Number
• Brief description of your query

For Return & Replacement Requests

Please include:

• Order Number
• Clear, uninterrupted unboxing video (required for damaged, defective, missing, or incorrect items)
• Product photos
• Description of the issue

Business Address

Chic Elan
Delhi, India

Thank you for shopping with Chic Elan. We appreciate your trust and look forward to serving you!